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玩家首先在SBR论坛上发贴，说收到立博的邮件要求更改密码。
http://forum.sbrforum.com/sportsbooks-industry/2044098-ladbrokes-very-worrying-e-mail.html
原因是立博聘请的第三方可能盗取了客户资料。
We have identified that a number of our customers have had their customer I.D. and password details passed on to parties that we work with and unfortunately your account is one of the accounts affected. We would like to apologise for any inconvenience or concern this causes.
Naturally Ladbrokes takes any breach of security extremely seriously and we have taken a number of measures to protect customers including informing the UK Data Commissioner and Gibraltar Data Protection Commissioner.
Whilst we do not believe that any customer account has been compromised as a result of a breach, to ensure your continued security and peace of mind you may choose to change your password next time you log into your account. To do so follow these simple steps:
1) Login to your account using your existing username and password.
2) Go to the “My Account” section by clicking the header in the top right-hand corner.
3) A pop-up will appear showing your account section; choose “Password” from the tabs along the top of this screen.
4) Once complete you will receive confirmation that your password has been successfully changed.
If you have any comments or would like to discuss this matter further, our Customer Care team will be happy to help and can be reached on 0800 731 6191, or alternatively email [email protected]. Please do not respond directly to this email.
Finally, we’d like to take this opportunity to apologise again.
Customer Care,
Ladbrokes
在媒体资讯立博后，立博发言人回复如下
“There is no suggestion any accounts have been accessed inappropriately (and no evidence the third party company even accessed the information which has now been deleted) and it affects a small proportion of our customer base. That said it is an unfortunate error and we apologise to all affected.” |
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发表于 2012-11-29 00:54
