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It is with deep regret, that due to changing regulatory conditions, the Entraction Network has taken the decision to block certain countries from accessing our games. The markets closure will affect all Devilfish player accounts in Canada, Israel, Norway, Russia and Turkey. The blocking of players will commence at 12:00 CET on October 31st.
The blocking will affect your account in the following way:
The Cashier will be accessible before and after the block for a period of 30 days; so if your account is credited with a poker bonus etc. you will be able to request a withdrawal.
In case you are registered for a poker tournament the buy-in will be credited back to your poker balance. A player who is playing an on-going tournament during the blocking process will be able to finish the tournament.
Monthly VIP Bonus will be paid out as usual on 1st of November.
Deposit bonuses will be paid out on Execution Date in accordance with the requirements.
Network Promotions and EMOP prizes will be granted to all eligible players within the first week of November.
If you bought or won the EMOP package you can still participate in the live event.
If you have a pending Casino bonus it will be forfeited.
Gaming balances, except Poker balance, will be closed and the remaining funds will be transferred to the Cashier.
If you are expecting a poker bonus, we suggest that you wait for the payout and then withdraw the whole amount at once, by doing so you will be able to save time and money.
If the amount available at your account is less than the withdrawal minimum, please send an e-mail to the support specifying the method you would like to use for cash out so our Payments department can request that withdrawal for you manually.
Kindly note that after blocking accounts, payment processing can take longer than normal, we apologise for any delay or possible inconveniences.
We hope for your understanding and patience and genuinely appreciate your custom.
Best of luck,
The Devilfish Poker Team |
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发表于 2011-10-20 10:20
