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这是更他们的客服交谈的纪录，存了款竟然说没有收到。所有的存款的资料已经提交至他们，他们已经把钱打进我的帐号，我赢了钱，他们竟然口取我的帐户里的钱，还说没有收到我的存款。
Kindly wait for our customer relationship officer to respond. You are currently 1 in the queue
I am Jessica, how may I assist you?
Your Issue ID for this chat is LTK531014328819X
Jessica: Hi, I will be glad to assist you. May I please have your concern?
allwinning: hi
allwinning: where is my balance going?
Jessica: I'd be more than happy to assist you with that particular concern.
Jessica: May I please confirm if your member ID is allwinning?
allwinning: yes
allwinning: why my balance going 0
allwinning: what you guy doing??
allwinning: why my balance is 0
allwinning: where is my money?
Jessica: May I please confirm if your are asking about your deposit?
allwinning: no.
allwinning: yesterday your manager credit the fund to me already
allwinning: today i have win the game
Jessica: Let me check on your concern.
Jessica: May I please put you on hold for one to three minutes while I check on your account?
allwinning: balance got 270 something
allwinning: why now is 0?
Jessica: I apologize to have kept you waiting and thank you for patiently holding.
Jessica: As per checking with our proper department, please be informed that the funds you have deposit has not reached on our end.
allwinning: WHAT YOU GUY DOING..
allwinning: YESTERDAY MY FUND CREDIT IN.
allwinning: NOW YOU GUY SAY NO RECEIVED..
Jessica: That is the reason your balance has been back to 0 and your winnings has been voided.
allwinning: WHAT YOU GUY GOING ON NOW..
Jessica: You may check with your issuing bank to see if your deposit is successful.
allwinning: you guy provide what such service now?/
Jessica: The amount you received on your account Manually credited, however, as per further checking with the service provider, the funds you have deposit has not been on our end.
allwinning: why you guy feel so stupid
Jessica: We regret that we are not meeting your expectation and certainly understand how you'd be so upset.However, please try not to use vulgar and/or abusive language or we would be force to terminate this session.
allwinning: that is you payment department problem
allwinning: i already find yo guy three day
allwinning: reciept is give yoy guy
Jessica: You will have to check with your issuing bank to see if this transaction is successful.
allwinning: my bank is deduct the money already
Jessica: Thank you.
allwinning: why you guy doing the easy thing also take long time
allwinning: this is you manager approved for me..
allwinning: whta such you guy doing any for me
allwinning: if not deduct money i not going to find you guy'
allwinning: why you guy always cannot settle the thing
Jessica: If you can send us a proof or statement that this transaction is successful then we will send it to our proper department for checking.
allwinning: dun say again this for ,e
allwinning: me
allwinning: i already send you guy the transaction is successful to you guy
allwinning: you wan me send again.
Jessica: I apologize if you feel this way, however this way.
allwinning: why you guy can say like this
allwinning: transaction is successful
allwinning: this is you manager talk to me
allwinning: We are writing with regard to your deposit via Direct Bank Transfer amounting to MYR 205.50. Please be informed that your deposit request has already been manually credited and adjusted to your account with an agreement not to withdraw until we have received the funds on our end. A notification email will be sent to you once an update on your deposit is already on hand.
allwinning: this is you company always do this way to cheat client money
allwinning: say no received money
allwinning: then cheat client money ..
allwinning: why your company is like this..
allwinning: cheating money company?
allwinning: people win money then deduct all money out
allwinning: very disappoint..
Jessica: The email you received is with agreement that if we received the funds.
allwinning: then you guy say
allwinning: i not going to withdrawal until fund received
allwinning: and now you guy go to deduct my money
allwinning: how come you guy cheat client..
Jessica: But as per confirm with the proper department, your deposit is not successful that is the reason the funds has been deducted.
allwinning: dun say my deposit not successful
allwinning: my bank account alreadyt deduct money
allwinning: that is you payment department problem
allwinning: why you guy never push the payment department
allwinning: why you guy push the problem to client..
allwinning: why cheat my money.
allwinning: this is your company business way?
allwinning: today all coversation i will post on forum too
allwinning: this is no have good gambling site.no honesty..
allwinning: i very feel dissappoint on this site..
allwinning: how come you guy, agreed with the term.. then suddently terminate it..
Jessica: You may ask your bank a statement that this transaction has been deducted to your account and send it to [email protected] and I will personally help you to ask our proper department to check on your concern.
allwinning: what kind he thing guy smart department wanyt??
allwinning: everyting i have provide you guy
allwinning: you guy alway using this way to cheat client?
allwinning: why you guy never answer my question??
allwinning: why no reply?
allwinning: what kind of service your company provide..
allwinning: no answer client question?/
allwinning: why provide the bad service//
Jessica: Please be informed that we do not cheat client, the funds that has been credited to your account is manually approved and that is not from your deposit funds.
allwinning: We are writing with regard to your deposit via Direct Bank Transfer amounting to MYR 205.50. Please be informed that your deposit request has already been manually credited and adjusted to your account with an agreement not to withdraw until we have received the funds on our end. A notification email will be sent to you once an update on your deposit is already on hand.
allwinning: then what you guy saying to me??
allwinning: i not going to withdrawal any amount
allwinning: and my fund is real transfer to you bank account.
allwinning: this is your payment department process slo
allwinning: slow
allwinning: that not is my problem..
allwinning: atleast you buy need wait till 5 day after if the fund still not received the you guy should contact me verify again
allwinning: why you guy never do the mature thing.
Jessica: That is the manually approved with agreement if we received the funds you will deposit.
allwinning: then why deduct my money?
Jessica: But as we check your deposit is not successful, that is the reason, we suggest to contact your bank to make sure of your deposit.
allwinning: the term never end
Jessica: Thank you.
allwinning: how you know my deposit not successful??
allwinning: you payment department feedback??
allwinning: give me the message.
allwinning: if sure you payment department feedback failed deposit..
allwinning: i sure boom you guy department..
allwinning: and get the statement again..
allwinning: why you payment department do the smart thing..
allwinning: first i deposit using maybank transfer to maybank //that is immediately received money
allwinning: already find you guy to push your payment department..
allwinning: 3 day..
allwinning: you guy never done for me..
Jessica: I apologize for this.
allwinning: only your manager can do for me..
allwinning: we got the deal before..
allwinning: 5 day processing time still not received my fund..
allwinning: then contact me and verify again..
Jessica: Here's what I can do for you, I will ask again our proper department with regard to this concern and give you feedback.
allwinning: why you guy just dun card it and deduct rhe money
allwinning: when and what time
allwinning: i waiting you guy doing thing take very long time
allwinning: i dun know how you guy serve other customer
Jessica: We will give you feedback I will ask them to double check on this concern.
Jessica: Thank you.
Jessica: that is the only way I can advice for now.
allwinning: i waiting you now
allwinning: cause i wanna play the nba game now
allwinning: you guy always push my question a side
allwinning: if you cannot handle my case..
allwinning: call you suopervisor or manager
allwinning: i find you guy 8 more people..
allwinning: all no use
Jessica: Please be informed that our Manager is not available at this time.
allwinning: then how you settle my case..
allwinning: i wanna place bet NBA game
allwinning: now you guy deduct my money
allwinning: why you guy so slow..
allwinning: do thing slow..
allwinning: reply customer also slow..
allwinning: how come no reply ..
allwinning: all going where??
Jessica: As I much better if you can send a copy of your statement of account that this deposit has deducted on your account.
Jessica: That is the only advice that I can do for you now.
Jessica: Thank you.
Jessica: I apologize that I cannot resolved your concern.
allwinning: i told you already..
allwinning: every info i have send to you guy
allwinning: what else you wan me to send you guy
Jessica: You will have to contact again your bank to ask them.
allwinning: ask what ask them i transfer money to gambling site account??
Jessica: Once you ask them again then send the bank statement copy, proof that your funds has been deducted.
allwinning: already printscreen all the info all the transaction to you guy
allwinning: just say you guy wanan cheat my money..
allwinning: just spoke it..
allwinning: i can accept one..
allwinning: i just lose 200 something..
allwinning: but sure i will contact forum people to write you guy cheat money..
allwinning: i have many time..
Jessica: Can I please confirm if you already call your bank about this transaction?
allwinning: i already getting all the info from bank and send you guy..
allwinning: i dun know what else i can send to you..
Jessica: You can ask for the proof that this deposit is deducted to your account.
Jessica: Thank you.
allwinning: i say you guy just spoke out cheating money..
allwinning: i can accpet
allwinning: dun ask me go ask bank again..
allwinning: i already ask many time..
allwinning: i dun know what you guy doing..
allwinning: i will post it at many forum too..
allwinning: 188bet eat money cheat money
Jessica: Do you have any other concern?
allwinning: Open 3rd Party Transfer Reprinted on 31 Dec 2011 03:14:23 Status: Successful Reference number: 1581961534 Transaction date: 27 Dec 2011 14:37:29 Amount: RM205.50 From Account: 114440023981 To Open 3rd Party Account : 514011589754 3rd Party Email Address : [email protected] Account Holder Name : EARTHPORT PLC
allwinning: call you manager call me
allwinning: i mean you guy talk to me
allwinning: just say my money is gone..
allwinning: si cheating
allwinning: then i will never come back again.. i wont find you guy again
Jessica: I will ask our Manager to give a call.
Jessica: Please allow me to pass your concern to them.
allwinning: when
allwinning: what time
Jessica: Rest assured that I will help you with this concern.
Jessica: As soon a possible.
Jessica: Please wait for the update.
Jessica: Thank you.
allwinning: what is your manager name??
Jessica: Our Manager name is Clarisse.
Jessica: Is there anything I can assist you?
allwinning: i just wan to kno what time to call me..
allwinning: clarisse
allwinning: she well know my problem.
allwinning: not need explain to her..
allwinning: ask her call me now
allwinning: i wating the call |
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发表于 2011-12-31 12:36
楼主